TERMS & CONDITIONS

Welcome to the website of Windy City Elite Group LTD. By accessing or using our website, purchasing products, or engaging with our services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our site.

1. Eligibility

You must be 21 years of age or older to purchase from our website.
By placing an order, you represent and warrant that you are of legal age in your jurisdiction to purchase hemp-derived, vape, and tobacco-related products.

2. Compliance with Laws

All products sold by Windy City Elite Group LTD are hemp-derived and intended to contain no more than 0.3% Delta-9 THC on a dry weight basis, as permitted by the 2018 Farm Bill.
Customers are solely responsible for knowing and complying with local, state, and federal laws regarding the purchase, possession, and use of our products.
We do not ship Delta-8 THC products to states where it is restricted or banned.

3. Orders & Payments

All orders must be paid in full at the time of checkout.
We accept payment methods displayed at checkout.
We reserve the right to refuse, cancel, or limit any order at our discretion, including cases of suspected fraud or unauthorized activity.

4. Shipping & Delivery

Orders are typically processed within 1–2 business days.
Delivery times are estimates and may vary based on carrier delays, weather, or other factors outside our control.
Customers are responsible for providing accurate shipping information. Incorrect addresses may result in delays or non-delivery.

5. Returns & Refunds

Due to the nature of our products, all sales are final.
Returns and refunds are only accepted for items that are defective or damaged upon delivery, reported within 3 days of receipt.
Please review our [Refund & Return Policy] for full details.

6. Product Use & Health Disclaimer

Our products are intended for responsible adult use only.
Products should not be used as a substitute for professional medical advice or treatment.
Always consult your healthcare provider before using hemp-derived products, especially if you are pregnant, nursing, taking medications, or have a medical condition.
The FDA has not evaluated the statements made regarding these products. They are not intended to diagnose, treat, cure, or prevent any disease.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and product designs, is the property of Windy City Elite Group LTD and protected by copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content from this site without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Windy City Elite Group LTD shall not be liable for any damages, injuries, or losses resulting from:
- The use or misuse of our products.
- Improper handling or storage.
- Side effects or reactions.
- Legal consequences of possession or use in restricted jurisdictions.

Use of our products is at your own risk.

9. Indemnification

By using our site and purchasing our products, you agree to indemnify and hold harmless Windy City Elite Group LTD, its officers, employees, affiliates, and suppliers from any claims, damages, liabilities, or expenses arising from your misuse of the products or violation of these Terms.

10. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of any unauthorized use of your account.

11. Third-Party Links

Our website may include links to third-party websites for your convenience. Windy City Elite Group LTD is not responsible for the content, policies, or practices of third-party websites.

12. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed under the laws of the State of Illinois, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Cook County, Illinois.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our site and services constitutes acceptance of the revised terms.